Working with us

Hackney Empire is situated in the heart of London’s East End and has been an iconic venue for the arts and popular culture since it first opened in 1901. It is now a unique variety theatre for the 21st century that embraces a local and global community of artists and audiences; and nurtures and presents work that is at once extraordinary, popular, inspirational and transformative.

Please see below for current opportunities at Hackney Empire. Please note that we can only accept applications for positions that are advertised here.

Opportunities at Hackney Empire

Box Office Cashier

To providing a quality front line service to customers. Dealing with customer queries. Handling counter, telephone and internet bookings.

Hours: Casual shifts, depending on show scheduled

Person Specification: Experience in money handling • Experience of customer care • Work well under pressure •Computer literate • Confident with dealing with customers face to face and has a good Telephone manner • Competent in delivering quick & efficient sales in an often busy sales environment; numerically competent.

Desirable experience in working in a theatre environment.

TO APPLY

Send a full CV and a covering letter (not more than two sides of A4) to

Marika Morgan – marika@hackneyempire.co.uk with the Job role Ref in the subject line.

Please also return with your application a completed Equal Opportunities Monitoring Form. This form is for statistical purposes only and will not be used in the assessment of your application.

Deadline: Ongoing

Front of House Staff

Working in conjunction with the Front of House Manager / Duty Manager and team at Hackney Empire to deliver a friendly & efficient service to our customers.

Hours: Casual shifts, depending on show scheduled

Key Responsibilities:

To maintain a friendly, helpful and competent service with fellow employees and everyone that comes into contact with the theatre.
Working with your fellow employees & Duty Manager to ensure the theatre is consistently presented to a high standard of cleanliness, tidiness and functionality.
Front of House Assistants can be expected to carry out a number of specific duties during their call including the roles of door person, usher & sales staff.
To undertake any other reasonable requests as required by the Front of House Manager / Duty Manager.

Person Specification:

Competent in delivering high standards of customer service; to all theatre visitors.
A friendly persona and a team player.
Organised and capable of prioritising and carry out numerous responsibilities in an efficient manner.
Competent in delivering quick & efficient sales in an often busy sales environment; numerically competent.
Competent in delivering targets within agreed timescales.
Willingness & flexibility to work evenings and weekends.

Desirable:

Previous experience in a customer service role.
An understanding of the front of house department within a theatre.
A genuine interest in the live entertainment industry.

TO APPLY

Send a full CV and a covering letter (not more than two sides of A4) to

Shaniece Deleon – shaniece@hackneyempire.co.uk with the Job role Ref in the subject line.

Please also return with your application a completed Equal Opportunities Monitoring Form. This form is for statistical purposes only and will not be used in the assessment of your application.

Deadline: Ongoing